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Customer Zone > Customer Service> Article: Confirmation email

Confirmation email

Article ID: 16765 Email Print
Question
What is the confirmation email for?

Answer

A confirmation email is sent automatically once you make a reservation. This lists all of the details of your booking, the accommodation you have booked, and full contact details. For direction information please refer to the link on the email to the accommodation information page, which features directions and a local map link on the right. The confirmation email should also be produced upon arrival.

Please note that it is all customers' responsibility to present confirmation of their booking at the hotel upon arrival and TravelStay shall not be liable for any losses as a result of confirmation not being produced upon arrival.


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Views: 2673 Created on: Apr 13, 2012
Date updated: Apr 16, 2012

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