My booking Cancel my booking Change my booking Send us a review Make another booking
Customer Zone > Customer Service> Category: Check-In
Category: Check-In
16 Articles
Orange arrow What do I need to have with me when I check in at the hotel?

2168 views
  TravelStay wants you to enjoy your time, not just in London or Edinburgh, but also at the accommodation you selected. We would love for you both arrive with a smile and a sense of adventure, then leave with an even bigger smile and a desire to come back soon. But, there are a few things that we d...
Posted in: Check-In

Orange arrow I may be lost. How can I get directions to my hotel?

2177 views
  TravelStay wants you to find your hotel without any complications and so we provide several ways for you to get this information. However, sometimes the best thing to do is to call the accommodation directly using the contact details provided to you in your Booking Confirmation. But, if you want ...
Posted in: Check-In

Orange arrow My Booking Confirmation won't print! What do I do?

2536 views
  If you've received your Booking Confirmation, you've probably seen the first line that says "Please print and show upon check-in". But, if you are reading this, you must be having problems getting your Booking Confirmation to print. Depending upon the domain you are using (Hotmail, Gmail, etc.),...
Orange arrow How do I get into London from Gatwick Airport?

1638 views
  Flying into Gatwick Airport? Need to find accommodation for your stay? Maybe you need to know how to get from the airport to your accommodation? Let TravelStay be your guide! Gatwick Accommodation If you are wanting to stay near the airport, these accommodations will give you budget...
Posted in: Check-In
Tagged: Travel, Journey


Orange arrow What do I do if I want to check in early?

1382 views
  Going to be arriving at the hotel ahead of standard check-in times? TravelStay has some information that you need to know. First, when making a booking, check the associated hotel page to determine what the check-in and check-out times are. Find the section for "Check in / Check out" to find ...
Tagged: Check-In


Orange arrow Can I leave my luggage at the hotel before and after my stay?

2766 views
  Are you wanting to get to London bright and early or leave late? If so, you are probably wondering what to do with that cumbersome luggage. Here is how you find out. Each hotel page has a Facilities List, and this is where you will find if your particular accommodation offers "Luggage Storage...
Orange arrow I booked with rates displayed in a currency other than British Pounds. What will I pay upon arrival?

1433 views
  TravelStay is glad to have so many customers from overseas booking their London stays. The information on this page will help you to identify what you are agreeing to and what you can expect to pay for your booking. The first thing that needs to be mentioned is that both TravelStay and the hot...
Orange arrow My hotel doesn't have 24-hour reception. What are the rules for checking in?

2131 views
  Have you booked a smaller accommodation that does not offer 24-hour reception? Don't know how late you can check in? Let TravelStay help you how to determine your check-in window! On the hotel description page, look for the following text under the Facilities section: "24 Hour Reception". F...
Posted in: Check-In

Orange arrow I've already made a booking, but I need more information. Who should I talk to?

1391 views
  First, thank you for choosing TravelStay. We look forward to helping you in any way that we can. After you've booked, you may find that you have unanswered questions. The purpose of this article is to direct you to the best place to obtain your information. Sometimes, this will be TravelStay...
Orange arrow How do I get into London from Luton Airport?

1195 views
  Flying into Luton Airport? Need to find accommodation for your stay? Maybe you need to know how to get from the airport to your accommodation? Let TravelStay be your guide! If you are looking to go into Central London, there are a few different options for getting there. Check out the foll...
Posted in: Check-In
Tagged: Travel, Journey


Orange arrow How do I get into London from London City Airport?

1742 views
  Flying into London City Airport? Need to find accommodation for your stay? Maybe you need to know how to get from the airport to your accommodation? Let TravelStay be your guide! If you are looking to go into Central London, you aren't that far away! There are a few different options for ge...
Posted in: Check-In
Tagged: Tube, Travel, Journey


Orange arrow How do I get into London from Stansted Airport?

1379 views
  Flying into Stansted Airport? Need to find accommodation for your stay? Maybe you need to know how to get from the airport to your accommodation? Let TravelStay be your guide! If you are looking to go into Central London, there are a few different options for getting there. Check out the f...
Posted in: Check-In
Tagged: Travel, Journey


Orange arrow Where can I find information about the London Underground?

1500 views
  TravelStay knows that many of our customers rely on the public transportation network in order to enjoy their stays while in London. Within our search results, you can now choose the particular tube line(s) that you want in order to simplify your travels while in London. Each of our hotel pages w...
Orange arrow How do I get into London from Heathrow Airport?

1846 views
  Flying into Heathrow Airport? Need to find accommodation for your stay? Maybe you need to know how to get from the airport to your accommodation? Let TravelStay be your guide! Heathrow Accommodation If you are wanting to stay near the airport, these accommodations will give you budg...
Posted in: Check-In
Tagged: Tube, Travel, Journey


Orange arrow I do not have a printer. How can I view my Booking Confirmation?

1957 views
  If you have made a TravelStay booking for a hotel, you should have received a Booking Confirmation via email. The first line of your booking confirmation, even before it lists your Booking Reference Number is the statement: "Please print and show upon check-in". Do you not have a printer? Tr...

Page: 1 of 2