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Support Center > Customer Service> Tagged: Cancellation
Tag: Cancellation
4 Articles
Orange arrow I've already made a booking, but I need more information. Who should I talk to?

1581 views
  First, thank you for choosing TravelStay. We look forward to helping you in any way that we can. After you've booked, you may find that you have unanswered questions. The purpose of this article is to direct you to the best place to obtain your information. Sometimes, this will be TravelStay...
Orange arrow How do I get the rates for a hotel if I don't know the dates?

1469 views
  Planning a trip into London? Trying to figure out how much it will cost? There are a few bits of information that you need to know in order to prepare your finances: 1) Hotel Rates Most London hotels have different rates for different days of the week. Friday and Saturday are typically ...
Orange arrow What is a Flexible Cancellation?

2498 views
  TravelStay now offers Flexible Cancellations. But what is a Flexible Cancellation? A Flexible Cancellation is related to bookings made outside of the hotel's cancellation period (typically 24-72 hours prior to arrival). For instance, if a hotel has a 24-hour cancellation policy, this means th...
Orange arrow How can I complete a cancellation online?

1963 views
  Is the email centre at TravelStay closed until tomorrow? Worried about late cancellations? TravelStay now offers a 3-step guide to cancelling your booking yourself! 1. Login to "My Booking" Zone From your Booking Confirmation email, go to the section Cancellations and Modifications and cl...

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