What is the difference between a Deposit and a Pre-Authorisation?

Wondering how a Deposit differs from a Pre-Authorisation? TravelStay explains below! Deposit | All bookings made via TravelStay.com are secured with a small booking deposit. This deposit is paid to TravelStay for the listing of the accommodation and for securing the booking with the accommodation. This deposit is used to help in the assurance that bookings are valid and not [...]

What do I do if I want to check out late?

Had a long day and and even later night? Thinking how good it would be to sleep in a bit and check out later than the hotel's standard check-out time? TravelStay has some information that you need to know. First, when making a booking, check the associated hotel page to determine what the check-in and check-out times are. Find the section for "Check in / Check out" to find the standard [...]

What do I do if I want to check in early?

Going to be arriving at the hotel ahead of standard check-in times? TravelStay has some information that you need to know. First, when making a booking, check the associated hotel page to determine what the check-in and check-out times are. Find the section for "Check in / Check out" to find out the standard times. Hotels will display their standard arrival and departure times. [...]

What is a Flexible Cancellation?

TravelStay now offers Flexible Cancellations. But what is a Flexible Cancellation? A Flexible Cancellation is related to bookings made outside of the hotel's cancellation period (typically 24-72 hours prior to arrival). For instance, if a hotel has a 24-hour cancellation policy, this means that any cancellation made more than 24 hours prior to the Standard Arrival Time is eligible for [...]

What is a Bed in a Shared Room?

A "Bed in a Shared Room" (also known as a "Dorm Room") by TravelStay Standards is a room with multiple beds in it where you book only a certain number of beds, and therefore may be sharing the room with other guests. Shared rooms are typically found in hostels and may have between three (3) and twenty-four (24) beds. Unless otherwise indicated, the room will be "mixed sex". Some accommodations [...]