Where do I get a promotional code and how do I use it?

Thinking of making a booking via TravelStay. GREAT! How about I show you how you can get some CASH BACK on your booking. First, let's take a peek at the booking page for a hotel: Promotional Codes are subject to various criteria, the most common being a minimum deposit. Other restrictions may include dates of stay (New Years Eve promotionals) or liking us on FaceBook. A few are even [...]

My Booking Confirmation won't print! What do I do?

If you've received your Booking Confirmation, you've probably seen the first line that says "Please print and show upon check-in". But, if you are reading this, you must be having problems getting your Booking Confirmation to print. Depending upon the domain you are using (Hotmail, Gmail, etc.), the process for printing may vary slightly. Try one of the following methods: 1) Look for the [...]

I do not have an email address. How do I make a booking?

Have you searched for a hotel and found the perfect place at just the right price? Great! Then you go to the Book Page and realise that you need to have an email address, but you don't have one! Don't worry! If you can receive a text message on your phone, we can get you the basic details associated with your stay. Your booking will need to be created with the following email [...]

What is a Booking Confirmation? Where do I find it?

After making a TravelStay Booking, you are sent via email a Booking Confirmation that summarises your forthcoming stay. You will recognise this email by the Subject Line: "Details of your reservation at HOTEL NAME". Within this Booking Confirmation, expect to find the following information: A reminder to PRINT your booking confirmation and present it upon arrival. Your Booking Reference [...]

I do not have a printer. How can I view my Booking Confirmation?

If you have made a TravelStay booking for a hotel, you should have received a Booking Confirmation via email. The first line of your booking confirmation, even before it lists your Booking Reference Number is the statement: "Please print and show upon check-in". Do you not have a printer? TravelStay would like to make the following 4 suggestions. If possible, visit your local library or [...]