The best deals for cheap London hotels, London B&B

Question? We got answers!

basic search

Advanced Search

Exact phrase:

  • Home
  • All Categories
  • Sign in
  • Sign up
  • Home
  • All Categories
  • |
  • Submit new ticket
  • Sign in
  • Sign up
  1. Home
  2. Booking Confirmation - Bad Email Address
  • Choosing what to book 31 Articles

    • FREE Cancellations!
    • Congestion Zone Charge
    • Breakfast Options
    • Non-Refundable Bookings
    • Create a Booking
    • Searching Locations
    • London Underground
    • Counting Children in Room Rates
    • Per Person per Night Explained
    • Group Bookings
    • Room Only Accommodations
    • Room Type - Single
    • Rates & Availability - Rate Changes
    • Flexible Cancellation
    • Travelling with Children
    • Room Type - Bed in a Shared Room
    • Luggage Storage
    • Early Check-In
    • Per Person per Night - Why?
    • Booking Dorm Rooms
    • Included Breakfast
    • Room Type - Triple or Quad
    • Room Type - Quad
    • Room Type - Double or Twin
    • Room Type : Twin
    • Room Type - Triple
    • Room Type - Double
    • Minimum Nights
    • Room Type : Multi-Bedded Private Room
    • Accommodation Parking
    • Disabled Facilities
  • Making a booking 19 Articles

    • FREE Cancellations!
    • The TravelStay "Deposit"
    • Hotel Requests (or Special Requests)
    • Pre-Authorisation
    • Create a Booking
    • Booking Without an Email Address
    • Customer Service : Hours of Operation
    • Counting Children in Room Rates
    • Booking Details
    • Promotional Codes
    • Currency Exchange
    • Deposit versus Pre-Authorisation
    • Make a Booking - Deposit Information
    • Per Person per Night - Why?
    • Refer-a-Friend
    • Booking Under the Age of 18
    • Check-In and Check-Out Times
    • Booking Without a Credit or Debit Card
    • Receiving more information
  • Your booking confirmation 15 Articles

    • TravelStay Price Promise
    • Pre-Authorisation
    • Online Booking Confirmation - No Printer
    • Booking Confirmation - Bad Email Address
    • Post-Booking Information
    • Booking confirmation email
    • Currency Exchange
    • Make a Booking - Deposit Information
    • Booking Confirmation - No Email Address
    • Booking Confirmation
    • Booking Confirmation - Won't Print
    • Hotel Contact Details
    • Finding your booking email
    • Confirmation email showing one name
    • Confirmation email
  • How to book 5 Articles

    • Customer Service : Hours of Operation
    • Counting Children in Room Rates
    • Booking Details
    • Per Person per Night - Why?
    • Create booking.
  • Modifying or cancelling a booking 13 Articles

    • FREE Cancellations!
    • Modification : Steps Involved
    • Modify My Booking Online
    • Modifications on Day of Arrival
    • Modifications After Check-In
    • Modify a Booking : How-To
    • Modify a Booking
    • Cancelling a Booking
    • Hotel Rates - Dates Required
    • Flexible Cancellation
    • Modify a Cancelled Booking
    • Cancel My Booking Online
    • Modifications and Promotional Codes
  • Searching for prices and availability 22 Articles

    • TravelStay Price Promise
    • Receiving Student Discounts
    • Breakfast Options
    • Create a Booking
    • Searching Locations
    • Group Bookings
    • Room Only Accommodations
    • Room Type - Single
    • Rates & Availability - Rate Changes
    • Hotel Rates - Dates Required
    • Pricing On the Accommodation Info Page
    • Currency Exchange
    • Per Person per Night - Why?
    • Travel into London from Your Airport
    • Room Type - Triple or Quad
    • Room Type - Quad
    • Room Type - Double or Twin
    • Room Type : Twin
    • Room Type - Triple
    • Room Type - Double
    • Room Type : Multi-Bedded Private Room
    • Finding Cheap Prices
  • Check-In 16 Articles

    • Pre-Authorisation
    • Online Booking Confirmation - No Printer
    • Travel to London - From Heathrow Airport
    • London Underground
    • Travel to London - From Stansted Airport
    • Travel to London - From London City Airport
    • Travel to London - From Luton Airport
    • Post-Booking Information
    • Check-In - 24 Hour Reception
    • Currency Exchange
    • Luggage Storage
    • Early Check-In
    • Travel to London - From Gatwick Airport
    • Booking Confirmation - Won't Print
    • Hotel Directions
    • Check-In Documentation
  • Promotional Codes 3 Articles

    • Promotional Codes
    • Refer-a-Friend
    • Modifications and Promotional Codes
  • Complaints 3 Articles

    • Complaints - Hotel (General)
    • Complaints - Hotel (No Booking)
    • Complaints - Hotel (Room Isn't Clean)
  • Feedback 1 Articles

    • Website Feedback
  • Facilities 1 Articles

    • Luggage Storage
  • Check-Out 2 Articles

    • Late Check-Out
    • Luggage Storage
  • Group Bookings 1 Articles

    • Group Bookings
  • Non-Refundable Offers 1 Articles

    • Non-Refundable Bookings

Popular Customer Service Articles

  • Travelling with Children
    • 11379
    • 3
    • 0
  • Booking confirmation email
    • 6322
    • 1
    • 0
  • London Underground
    • 4422
    • 2
    • 0
  • Modify a Booking : How-To
    • 4968
    • 3
    • 0

Booking Confirmation - Bad Email Address

  • Date updated 2015-01-26
  • Comments 0
  • Rating
  • Categories
  • Your booking confirmation
  • Tags
  • Booking
  • Confirmation

I think I entered the wrong email address. How do I get my Booking Confirmation?

So you've made a booking via TravelStay and you didn't receive your booking confirmation.  Did you enter ".com" when you should have entered ".co.uk" or maybe you mistyped your email address altogether?  TravelStay does have solutions for you.

 

Probably the simplest solution is to use our Contact Us page to inform us of the correct email address.  This lets TravelStay identify where the error may have occurred in order to send you your confirmation email.  Please be sure to include the following information so that we can verify your booking details:

  • Your Booking Reference Number if you have it.  This is the easiest way for us to pull up your booking details.
  • Your First and Last Name **as it was entered on the booking**.
  • Your Arrival Date and Departure Date.
  • If you remember, include the Hotel Name.

Between all of this information, TravelStay should have no problem identifying your booking and getting you your confirmation email.

 

Now if you know your Booking Reference Number and the email address as it was entered, you can always access your booking confirmation via the My Booking page.  (Please note that you will have to enter the email address exactly as it was entered at the time of booking.)  This will allow you to view your details and to print your Booking Confirmation.

 

You can also use the Contact Us page and use one of the contact telephone numbers on the screen to give us a call.  Using either option, please be prepared to provide as many of the previous details as possible.

 

 

Leave a comment?

0 Comments
Login
REGISTER WITH EMAIL

Related articles

  • Booking confirmation email
    • 6322
    • 1
    • 0
  • Finding your booking email
    • 4821
    • 0
    • 0
  • Confirmation email
    • 4743
    • 2
    • 0
  • Confirmation email showing one name
    • 4599
    • 0
    • 0
  • Hotel Contact Details
    • 4505
    • 2
    • 0
  • Online Booking Confirmation - No Printer
    • 4303
    • 2
  • Booking Confirmation
    • 3185
    • 1
    • 0
  • Booking Confirmation - No Email Address
    • 3897
    • 2
    • 0
  • Booking Confirmation - Won't Print
    • 8124
    • 1
  • Currency Exchange
    • 3532
    • 3
    • 0
  • I think I entered the wrong email address. How do I get my Booking Confirmation?
Rate this article
Subscribe to alerts for this article below
Your email is now subscribed to alerts for this article
Your email is not subscribed to alerts for this article
Unsubscribe to alerts for this article below

Company Sites

TravelStay.com

Booking - New

Booking - Cancel

Booking - Change

Send us a review

All Categories

  • Choosing what to book
  • Making a booking
  • Your booking confirmation
  • How to book
  • Modifying or cancelling a booking
  • Advanced Search

Connect With Us

  • TravelStay
  • London hotels
  • 113 Burford Business Centre
    11 Burford Road
    London E15 2ST

  • +44 (0)203 696 0210
  • [email protected]
  • https://www.travelstay.com/
    Powered by LiveHelpNow customer support suite